I recently upgraded to this model from a Krups steam espresso maker and it was probably one of the best decisions I’ve ever made. I can’t believe I did upgrade sooner.

The espresso comes out perfect, just like those at places like Starbucks. My favorite part about this model is the minimum work required for cleaning. It has a bin that collects the used grounds so you don’t have to empty and clean after every cup.

The steam for the milk frother comes out super fast and super hot. It takes less than 30 seconds for me to froth milk. And when you’re done, just rinse the plastic nozzle and you’re set for the next cup.

Now the only downside about this model: it doesn’t store too much water. If you have 2 or more people using this thing every morning, there’s a good chance someone will always have to refill the water in the tank after the machine pumps out a half cup of coffee and blinks its red light. Even then, for the price, it is well worth it and provides great value.
Rating: 5 / 5

But then again, I guess I wouldn’t know how good it really is.

Four stars because a) I haven’t had it long enough to give it a 5 and b) I’m taking off one star for the price.

I really like this machine, I was hesitant to get a super automatic because I like the process of making espresso. However, when I need multiple shots each morning for 2 drinks, this is far more practical. I was not interested in the sales associates’ push for Nespresso because I can’t see being tied down to one brand of pod forever, so I went with this. I’ve had it a few weeks, so I will update if I run into any snags, but so far so good.

Prior to this I had a Krups (great while it lasted, actually), and a DeLonghi, and a Breville Ikon that I returned. I was looking at this, a Capresso, and a Gaggia, but the store where I returned the Ikon only had this so I gave it a shot.

Pros:

Delicious espresso, nice crema, but it does take some experimenting with grinds, etc. I am still working on getting it just how I want it, but still, the worst cup out of this machine is better than good cups in others. I use it for lattes almost exclusively, but my husband has had shots and likes them a lot. It is incredibly fast shot to shot, something I was hesitant about in leaving my beloved filling and tamping behind, but now I will never look back! The frother is very powerful and fast, the best I’ve had on any machine.

Cons:

As another reviewer mentioned, this machine has quite a personality! It is like C3PO (or is it R2D2) in my kitchen each day, Flashing, blinking, making sounds. It always wants something: Fill water, empty grounds, release hot water. If I didn’t like the coffee and ease of use so much it might be annoying but for now I find it entertaining. I feel like it’s letting me know what it needs, so that’s ok I guess.

I don’t like how plasticky it is, it feels like a $100 Krups, but it looks nice and the coffee is what matters. Nearly everything comes apart for easy and thorough cleaning, so I always know it’s clean through and through, unlike some other machines I’ve had.

Machine is kinda big. I have a lot of counter space (for once in my life!) and I have it angled in a corner. It looks great and blends in, but if space is an issue for you, note that the size is a bit deep. The curve of it makes it look a little smaller than it is, and it definitely looks stylish.

Other comments:

Some online reviews I saw noted it’s finicky about beans. I’ve tried two kinds now and haven’t had any trouble with the taste or grinder getting stuck.

I hope this review is helpful. The espresso machine purchase process is overwhelming, and it seems like there are shortcomings to all of them. I am really glad I took two back wound up with this one, even if the process of finding it was maddening. I was about to give up and not even own a machine at home any longer. I gave it one last whirl with this one. As I was walking out of the dept. store, a stately European couple saw me walking with the giant orange box and stopped me to tell me “What a great machine! We bought it a few months ago, you’re going to love it.” I grilled them about 4-5 concerns, they raved, and I felt like I was at least off to a better start with this machine than with the others that were mediocre or bad.

FYI: Many Bed, Bath and Beyonds sell these and honor the 20% mailers they send out, should you choose to buy it in person. (I would, in case anything goes wrong. I am done with getting electronics >$100 online and messing with shipping.)
Rating: 4 / 5

This is my second Saeco Espresso machine that I have bought in the last year. I first bought the Taleo Giro for $1000 from Costco, which worked beautifully for about 4 months, but then a clogged grinder prevented me from brewing any more coffee–only the hot water worked. I called Saeco on multiple occasions and even though every one was friendly, the only resolution was sending me one instruction booklet after another. Some instructions did not match my model, some where from a previous version of the same model and some were so complicated that I did not know how to follow them (it was basically taking apart the entire grinder–and that was recommended to be done every two weeks). I spend less time maintaining my car then it looks like the Saeco machine requires.

Then I bought the Saeco Odea upon reading the instruction manual and feeling assured that I did not need to disassemble the machine every other week. Again, it stopped working after 6 months. Again, I get brochures from their customer service, but no trouble shooting assistance–and this model apparently also requires complete disassembly of the grinder every other week. When asked why the original manual does not let you know that, I received an “I don’t know”.

I am going back to my basic Krups model that requires no maintenance–if you are looking for a hobby and love to take things apart, the Saeco might be a great fit–otherwise: Stay clear.
Rating: 1 / 5

The Saeco Odea Giro makes good espresso and is quick to heat up. General speaking, it is a convenient and stylish machine.

My perspective, this machine has some drawbacks. First, the steam wand uses cheap plastic material. The position of rubber handler is misplaced. The rubber touches milk foam almost every time when I make cappuccinos. I cannot understand a $700 machine uses such cheap plastic for steam wand. Second, the drip water tray is small. If you only make coffee, you probably will be OK. If you need to make milk foam, the machine will ask you to clean up the water tray for every two cups of cappuccino. It is annoying. Third, the water tank is small. If you like hot coffee, you probably need hot water to warm up your cup. Well, you need to fill up the water tank more often than you expect. Last, you normally would like to keep coffee bean in a cool place. This machine has coffee bean grinder next to the cup warmer. Cup warmer is not practical to use, but warm the coffee bean every time when you make coffee. It is a bad idea and not so good design.

The Saeco customer support is not consistent. One gentleman was rude and put me on hold for 20 minutes till I gave up. One lady was very nice to answer my question. So if you don’t get your answer, you probably need to make the second call.
Rating: 3 / 5

This was my first espresso machine that I have owned, but have used many manual machines. The most common use I have for it, is making espresso/cappuccino for family dinners; I do make single batches for myself on weekends. I have found it superb for single doses and a tad more complicated for multi-batch sessions. I agree that more stainless vs. plastic would have been nice, but the plastic is easy to clean, and does blend nicely into a stainless kitchen. The wand should have been either all metal or “rubber” (some heat resistant pliable stuff) as hard plastic is the worst of both worlds, but that being said I have had zero problems with it. It is very easy to clean. On the other hand, it is impossible to foam and not get foam on the handle and up into the joint between the tip and the pipe of the wand (remember to clean it too). I would be gentle with the wand.

Making Coffee

1. First off finding the sweet spot on the coffee strength meter, will take you a few batches. On my machine just about 2.5 dots makes a perfect 2 cup espresso.

2. Be careful on first startup of the day, put a mug underneath the machine, as the cleaning/priming cycle can spurt a fair amount of boiling coffee stained water. I keep a spare mug next to the machine just for startup.

3. Eventually after the entertaining light show (really? before I’ve had my coffee??) the machine is ready for brewing. Press the big coffee cup button, and after loud grinding, magically coffee comes forth! Depending on your dial setting you get anything from concentrated espresso through cafe-americano.

4. Now onto milk steaming (for cappuccino/latte). First off press the steam button and wait until the thermometer stops blinking. Now using your spare cup open the steam valve and let the boiling water spew out until steam only is coming. Now insert into your milk pitcher and foam until you get to 140-150 degrees (yes you need a foaming thermometer) which depending on how cold your milk is, a minute or two. Make your cappuccino as desired.

5. Cleaning: well remember that hockey puck of beans it made, well it’s sitting in the container to the right, along with overflow of the steaming cycle. This machine has a bizarrely low tolerance for stuff in the right container. I have had it complain with 2 batches of espresso (sometimes due to too much water and if the grounds land standing on edge, it gets unhappy too). When making lots of batches in a row, you will be filling water and emptying the waste side frequently. Some people are more annoyed than others. I agree, slightly larger would have been useful, but I wouldn’t want the machine to be larger. I also after removing the wand tip and cleaning it in the sink, then take my spare mug filled with hot water and clean the handle and end of the wand (it undoubtable has milk on the o-rings, etc.

Other lessons:

1. I found larger beans makes it unhappy, I switched to the Illy whole beans, which have smaller beans, and works perfectly.

2. Not sure why the water filter is not included: buy them, as it tastes better and more importantly reduces scale buildup.

3. Read the manual on maintenance (there is a Saeco kit that includes everything) and perform it regularly. To remove the guts (the brew group) it’s behind the door on the right, press the “push” button and pull the whole thing out. Carefully follow the directions in applying the silicone lubricant as instructed. It’s a little tricky getting it all back in.

Sum up: I really like it, and it cranks through repeat brewing fairly quickly (albeit with the delay of refilling/emptying) without complaint. Occasionally it becomes “de-primed” which is solved by opening the steam valve and dispensing hot water until it stops blinking red. Not sure what de-primes it, but it is infrequent. I would purchase this again.
Rating: 5 / 5